raj88 Privacy Policy

This Privacy Policy ("Policy") describes how raj88 ("we", "us", "our") collects, uses, stores, and protects the personal information of players and visitors ("you", "your") who access or use the raj88 website and Platform. This Policy applies to all personal data collected through your use of the Platform, whether via a mobile browser, desktop browser, or any other access method supported by raj88.

By registering an account with raj88 or by continuing to use the Platform, you confirm that you have read and understood this Policy and that you consent to the collection and use of your personal data as described herein. If you do not agree with any part of this Policy, you should not use the Platform. We encourage you to review this Policy periodically, as it may be updated from time to time to reflect changes in our practices or applicable law.

raj88 collects personal data that is necessary to provide the Platform's services, comply with legal obligations, and maintain the security and integrity of the Platform. The categories of personal data we collect include:

• Identity data: your full name, date of birth, and a copy of a government-issued identity document when KYC verification is required.
• Contact data: your email address and mobile phone number used to register your account and receive account-related communications.
• Financial data: transaction records, including deposit and withdrawal amounts, payment method identifiers (e.g., bKash wallet number, Nagad number), and transaction timestamps.
• Technical data: your IP address, device type and model, operating system, browser type and version, and session logs generated during your use of the Platform.
• Usage data: your gaming activity, betting history, game preferences, session duration, pages viewed, and any interactions with Platform features such as promotions or support tools.

We collect this data directly from you (e.g., during registration or when you contact support), automatically through your use of the Platform (e.g., via cookies and session tracking), and from third-party payment processors in connection with your deposit and withdrawal transactions. We do not knowingly collect sensitive personal data beyond what is necessary to fulfil our KYC and anti-money-laundering obligations.

raj88 uses your personal data only for the purposes set out in this Policy. We do not use your personal data for any purpose that is incompatible with those listed below without first obtaining your explicit consent. The primary purposes for which we use your personal data are:

• Account management: to create and maintain your raj88 account, verify your identity (KYC), process your deposits and withdrawals, and communicate with you about your account.
• Service delivery: to provide access to games, sports betting markets, live casino tables, and other Platform features that form part of the raj88 service.
• Legal compliance: to fulfil our anti-money-laundering (AML), counter-terrorist financing (CTF), KYC, and responsible gaming obligations under applicable laws and regulations.
• Security and fraud prevention: to monitor Platform activity for suspicious behaviour, prevent fraud, detect technical issues, and protect the integrity of the Platform and the interests of our players.
• Marketing (with consent): to send you promotional offers, bonus notifications, and news about new games or features on the Platform — but only where you have given your explicit consent to receive such communications. You may withdraw this consent at any time.

raj88 processes your personal data on one or more of the following legal grounds, depending on the specific processing activity:

The categories of third parties with whom raj88 may share your personal data, and the basis for doing so, are as follows:

• Payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard): your financial data is shared with payment providers solely to process your deposit and withdrawal transactions. These providers are not permitted to use your data for any other purpose.
• Identity verification and KYC providers: your identity documents and related data may be shared with third-party KYC service providers for the purpose of verifying your identity as required by applicable law. These providers operate under strict data processing agreements with raj88.
• Law enforcement and regulatory authorities: raj88 may disclose your personal data to law enforcement agencies, regulatory bodies, or other governmental authorities where required to do so by applicable law, court order, or regulatory direction. raj88 will comply with all lawful requests for personal data from competent authorities.

raj88 uses cookies and similar tracking technologies to operate the Platform, improve your user experience, and analyse Platform usage. Cookies are small text files stored on your device by your browser when you access the Platform. raj88 uses both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period or until you delete them).

The cookies used by raj88 fall into three categories: strictly necessary cookies (required for the Platform to function, such as session authentication cookies — these cannot be disabled); functional cookies (which remember your preferences and improve usability); and analytics cookies (which help us understand how players use the Platform so we can improve it). You may control cookie preferences through your browser settings. Disabling strictly necessary cookies may impair your ability to use the Platform.

raj88 retains your personal data for as long as is necessary to fulfil the purposes set out in this Policy, unless a longer retention period is required or permitted by applicable law. In practice, this means that your account data and transaction records are retained for a minimum of five years following the closure of your account, in order to satisfy our anti-money-laundering and record-keeping obligations. Technical logs and usage data are typically retained for shorter periods consistent with their operational purpose.

When your personal data is no longer required for any legitimate purpose, raj88 will securely delete or anonymise it. Where anonymisation is used, the resulting data no longer constitutes personal data and may be retained indefinitely for analytical purposes.

As a player using the raj88 Platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact the raj88 support team using the contact details at the end of this Policy. raj88 will respond to all legitimate requests within a reasonable timeframe:

• Right of access: you have the right to request a copy of the personal data raj88 holds about you, together with information about how it is being used.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or completed.
• Right to erasure: you have the right to request that raj88 delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal retention obligations.
• Right to restrict processing: in certain circumstances, you have the right to request that raj88 restrict the processing of your personal data, for example while the accuracy of the data is disputed or while a complaint is being investigated.
• Right to object to marketing: you have the right to object at any time to the processing of your personal data for direct marketing purposes, including profiling for marketing. raj88 will cease processing your data for marketing purposes promptly upon receipt of a valid objection.

To exercise any of the above rights, please contact us at [email protected] with a clear description of your request and sufficient information to allow us to verify your identity. raj88 will not charge a fee for handling rights requests unless a request is manifestly unfounded or excessive, in which case a reasonable administrative fee may apply.

raj88 takes the security of your personal data seriously and implements a range of technical and organisational measures designed to protect your data against unauthorised access, accidental loss, destruction, or alteration. These measures include SSL encryption for all data transmitted between your device and the Platform, access controls limiting which raj88 personnel can access personal data, secure storage systems for identity documents submitted during KYC, and regular security assessments of our Platform infrastructure.

Whilst raj88 takes all reasonable steps to protect your personal data, no data transmission over the internet or data storage system can be guaranteed to be completely secure. If you have reason to believe that your interaction with raj88 is no longer secure — for example, if you suspect that your account credentials have been compromised — please contact our support team immediately so that we can take appropriate protective action.

The raj88 Platform is strictly for persons aged 21 and above. raj88 does not knowingly collect or process personal data belonging to individuals under the age of 21. If raj88 becomes aware that personal data belonging to a person under 21 has been collected, that data will be deleted promptly and the associated account will be closed. If you are a parent or guardian and believe that a person under your care has registered an account with raj88, please contact us immediately at [email protected] so that we can take appropriate action.

raj88 reserves the right to update or modify this Privacy Policy at any time. When we make a material change to this Policy, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players by email or via a prominent notice on the Platform. Your continued use of the Platform following the publication of any revised Policy constitutes your acceptance of the revised terms.

We encourage you to review this Policy regularly to stay informed about how raj88 handles your personal data. If you have any questions about this Policy or about any changes we have made, please contact us using the details in the section below.

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way in which raj88 processes your personal data, please contact our support team. We are committed to addressing all privacy-related queries promptly and transparently.

Email: [email protected]